Shipping Policy
Shipping Policy
Order Processing Rules
All successfully paid orders will enter the official processing queue immediately. Our professional operation team will complete product quality inspection, order information verification, standardized packaging and outbound arrangement within the unified processing cycle. Orders submitted during non-working periods will be processed in priority sequence upon the resumption of working hours to ensure the efficiency and accuracy of every order.
Global Free Shipping Service
We provide unlimited free worldwide shipping for all products in the store. There are no minimum spending thresholds, no regional restrictions, and no hidden shipping charges. All logistics and transportation costs during the international delivery process are fully undertaken by our platform, and customers do not need to bear any freight expenses in the whole shopping process.
Full Tariff & Customs Undertaking
As part of our global service guarantee, we fully undertake all international logistics related additional fees, including but not limited to import tariffs, customs clearance fees, entry taxes and other regulatory charges generated during cross-border transportation and customs clearance. The whole customs clearance process is uniformly handled by our official cooperative logistics team. Customers are exempted from all customs-related payment procedures and additional expenses, realizing zero extra cost for cross-border shopping.
Standard Delivery Cycle
After the order is successfully outbound, the goods will be delivered to the customer’s designated destination within the standard global logistics cycle. The overall delivery cycle is stable and efficient, covering the whole process from overseas transit, local customs clearance to terminal distribution. Individual orders may have slight fluctuations in delivery progress due to regional logistics differences and customs clearance efficiency, and we will dynamically track and update the logistics status to ensure smooth delivery.
Logistics Tracking & After-sales Follow-up
Once the order is shipped, the system will automatically generate an official logistics tracking number and synchronize it to the customer’s reserved email. Customers can check the real-time transportation status, transit nodes, customs clearance progress and terminal delivery information through the official logistics inquiry channel. Our team will continuously follow up abnormal logistics conditions and provide timely solutions to ensure every order can be delivered safely and completely.